• Call Us: (+2) 01092472218
  • WhatsApp: (+2) 01098334768
  • Email us: info@cloufone.com
  • Working Hours: 08:00-16:00

IT OUTSOURCING Services

Our model includes

  • Customized Service Level Agreement (SLA)
  • Service-stage driven monitoring and escalation
  • Self-service web portal update for problems
  • Submit problems through email, phone, web portal
  • Priority-based queuing and escalation
  • Alignment among IT and enterprise processes
  • Single-factor of contact for all IT problems
  • Monthly reporting of all essential overall performance parameters

Our managed IT support gives the following IT outsourced services with IT Consulting:

  • IT Infrastructure Design, Implementation, and Management
  • VOIP phone system implementation and Management
  • Surveillance system implementation and Management
  • IT Security Services
  • Backup and Disaster Recovery Services
  • IT Strategy recommendation and planning
  • End-User Services
  • Managed Cloud Hosting Services
  • 24×7 Help Desk Services

OUR SERVICE PLANS

a customized IT outsourcing service to meet your operational requirements and your business size.

       Choose a service plan that fits your needs and can grow as you do

Starter

users 10 One site

  • Response Support 8 AM : 4 PM Sun – Thu
  • Weekly Support Online (7 hours)
  • On site Visit 2 Monthly
  • Request For a visit in 2 days
  • Server and End users support
  • VOIP Phone systems (by request service)
  • Surveillance systems (by request service)
  • .
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Recommend

Small-size

users 10-50 Three sites

  • Response Support 8 AM : 4 PM Sun – Thu
  • Weekly Support Online (21 hours)
  • On site Visit 4 Monthly
  • Request For a visit in 1 days
  • Datacenters and End users support
  • VOIP Phone systems (by request service)
  • Surveillance systems (by request service)
  • Discount on Hardware 5%
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Mid-size

users upto 100

  • Response Support (24 hours/7 days)
  • Weekly Support Online (unlimited)
  • On site Visit 8 monthly
  • Request For a visit in same day
  • Datacenters and End users support
  • VOIP Phone systems
  • Surveillance systems
  • Discount on Hardware 15%
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Benefits of our Services

Reduce costs

by contracting our services, you reduce your costs by choose appropriate service plan for your business needs

Lack of Experience

a team of specialists will continually be by your side to monitor systems and assist you to resolve any trouble which may arise.

Latest Technology

we use the latest technology and follow the advanced technology and IT solutions available to assist your business.

Anticipating Problems

Problems may be expected and rectified earlier than they are able to affect your business.

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    CONTACT US

    11 Sadek street Mit Ghamr, Dakahliya
    Mobile:(+20) 1022206795
    Mobile:(+20) 1092472218
    Open:Sunday – Thursday 08:00 – 16:00
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    arAR en_USEN